Terms and Conditions of Sale

BeySanchez Import S.L online store of cosmetic products in the sector of Hairdressing and Barbershop. It delivers its orders throughout the Peninsula and the Balearic Islands and the Canary Islands, Ceuta and Melilla, through a logistics company.

Deliveries cannot be made to a POST Office Box. To see the prices of the products as well as place orders through the web, it is necessary to register, for prices of Professionals to prove their status as a PROFESSIONAL. Once an order is in preparation to be shipped, it cannot be cancelled. The delivery time of an order depends on the item or items ordered. In each product you will find the information of the estimated delivery time, taking into account the working days and starting to count from the day on which the entry has been confirmed.

Sale to professionals and individuals

We work with professional clients. If you are private you can buy from here or from our official points of sale.

Delivery

We make every effort to ensure that the information appearing on this website is correct and up to date. We are not responsible for any errors or omissions that may exist on the page. With the exception of a possible particular agreement; The products on the page will be served within the agreed deadlines from the day of payment or from the acceptance of the order by BeySanchez Import S.L in case of deferred payment. Delivery times will depend on the availability of each product; However, our commitment is that the delivery occurs in the shortest possible time, never exceeding 30 days and counting from the next to the confirmation of the order. The customer will be informed promptly in case of delay in the delivery of the purchased product.

Shipping costs

Shipments from BeySanchez Import S.L are made by express courier through CORREOS EXPRESS and Correos España. The cost of shipping with 24h courier for the entire peninsula will vary depending on the weight of the shipment. Consult us for the rest of the areas and services.

However, we remind you that:

For Individuals orders within the Peninsula and the Balearic Islands are not charged shipping costs. By the agency Correos

**IMPORTANT:

IF WE SHIP TO THE CANARY ISLANDS, CEUTA, MELILLA OR OTHER COUNTRIES (outside Europe). PAYING THE CORRESPONDING EXPENSES AND 14€ OF DUA

For shipping within Europe are made by Correos and UPS with prices from € 9.90

Payment methods

Payment by bank transfer

In the event that you choose this payment method, the details of the current account where you need to make the corresponding deposit are:

Entity: BBVA

Account holder: BeySanchez Import S.L

Account number:

It is very important that you indicate the order number and your name in the transfer comments. If you don’t, the process may take several days.

Payment by PayPal or credit card – Secure payment

To make the payment, from the store The-Bey.Com we access through a link to the page of PayPal where the data of the purchase that the client wishes to make is presented and where the necessary data is requested to make the payment.

Return Policy

If your order has suffered any damage due to transport failure or has a manufacturing failure, you have a period of 7 calendar days to return it, from the day of delivery of the order. However, for the claim to be effective you must contact us within 24 hours to notify us of the incident.

Due to health regulations and the type of our products we cannot accept the return of any product intended for body use, as well as products with defects caused by negligence or misuse, without packaging or with lack of accessories, if any.

The shipping costs of the return will be borne by the customer, provided that the reason for the return is not due to an error on the part of BeySanchez Import SL, in which case our transport company will collect the merchandise postage paid (the carrier will verify that the returned merchandise is in perfect condition, unused and in its original packaging). In case of return, the returned product will be exchanged for an item with the same reference.

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